About Us

About Us

Every day, people in our community face systems that are confusing and hard to access. Forms, fragmented services, and language or cultural barriers can make asking for help overwhelming. Too often, those who need support most are left on their own.

That’s where we come in.

Based in Glen Huntly, we walk alongside individuals and families to help them access health, disability, aged care, housing, and community services. From applying for the NDIS or aged care, to navigating Centrelink, housing, or mental health support, we provide clear guidance, advocacy, and compassionate care every step of the way. We work with people from diverse backgrounds, including refugees, older Australians, people with disability, and carers. Our services are culturally sensitive, multilingual, and designed to make everyone feel heard, respected, and supported. Our person-centred approach includes helping people access financial supports, healthcare, mental health services, and education programs, as well as providing after-hours and crisis support.

We believe everyone deserves to feel supported, valued, and connected. We don’t just help people access services—we help them find stability, dignity, and a sense of belonging in their community.

Our Mission

Helping people with disability, older adults, refugees, and multicultural communities navigate complex health & community systems, connect with care, and feel at home in their community.

Our Values

Connection & Belonging

We support people who may feel isolated or alone, creating safe and welcoming spaces where they can connect, feel valued, and build a sense of belonging within their community.

Dignity & Respect

We listen with empathy and kindness, honour each person’s story, and treat everyone with genuine respect and understanding.

Empowerment

We walk alongside people on their journey—sharing tools, knowledge, and encouragement to help them make choices that strengthen their wellbeing and independence.

Cultural Inclusivity

We celebrate the richness of different cultures and experiences, and adapt our services to meet the unique needs of CALD, refugee and marginalised communities.

Advocacy & Integrity

We stand up for those whose voices are often unheard, working with honesty, transparency and care to create fair and meaningful change.